Cookie Policy

About cookies

In common with many other website operators, we use standard technology called cookies on the website. Cookies are small text files containing pieces of information that are stored by your browser on your computer's hard drive or other access device when you visit our website. Depending on the services you request, or that are being made available on website, the information stored in a cookie may relate to your browsing habits on website, or a unique identification number so that the website can remember you on your return visit. Cookies can be read by the website on your subsequent visits. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the website.

How we use cookies

Cookies are widely used in order to make website work, or work more efficiently, as well as to provide information to the owners of website.

The cookies on our website are used to improve services for you through, for example:

measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast;

analysing anonymised data to help us understand how people interact with services provided on our website so that we can make our website services better.

What cookies we use and why we use them

The cookies used on our website fall into two categories:

On-site cookies: These are our own cookies, controlled by us and used to provide information about usage of our website. We may use on-site cookies that are necessary to deliver certain services to you for example, to do things like remember language selection.

Third-party cookies: these are cookies found in other companies internet tools, which we are using to enhance our website. For example, we use Google Analytics to track things like the number of people that our using our website, where they are coming from and what content they are viewing. This information is collected for statistical purposes only, it does not identify any individual. This helps us to measure whether we could improve areas of our website.

How to manage cookies

Most browsers automatically accept cookies, but you can usually change the preferences or settings on your web browser to control and manage cookies. The procedure for changing the preferences or settings depends on the web browser that you have chosen to use. If you wish to manage cookies yourself, or stop your computer or other device accepting cookies, go to the help section of your internet browser (for example Internet Explorer or Firefox) where you will find information on how to do this. In some cases, you can choose to accept cookies from our website, but block them from third parties. In others, you can block cookies from specific advertisers, or clear out all cookies.

In addition to the procedures detailed above, we have below, suggested links to website to provide you with further information and procedures to follow to manage cookies. If you want to remove all tracking cookies from all of the website you visit, here are links to three programmes that allow you to do this:

http://www.lavasoft.com

http://www.safer-networking.org

http://www.webroot.com

Please note that by removing our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

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Latest news

ISO 22000

12/03/2021

Unsafe food brings dangerous health consequences therefore nowadays it's essential to identify and control all hazards related to food.

As a result of our commitment in this direction, we are pleased to announce we gained the ISO 22000 certification, an internationally recognized food safety standard, which helps businesses in the global food chain to eliminate food risks.

The standard incorporates and complements the main elements of ISO 9001, the standard for quality management systems, as well as hazard analysis and critical control points (HACCP).

The Main purpose of ISO 22000 is to guarantee the safety of products for final customers, by developing a food safety management system, which for us has meant to build, to document, and to implement our food safety procedures.

We are proud of our effort and we will keep improving our organization?s processes in order to ensure safe and top quality products to our customers.

Promed's response to Covid-19

06/04/2020

Dear Partners & Customers,

with this communication we would like to confirm that we at PROMED S.p.A. are fully operational in our commercial activities in compliance with current regulations and we continue to assure ongoing supply to our customers.

We confirm that all ports in Italy are open and no restrictions have been put in place by the Authorities regarding the supply of Provisions, Bonded or Technical Stores to vessels.

According to the latest Decrees by the Italian government, transportation of goods is still permitted for essential goods at all times and in all areas, including the islands of Sicily and Sardinia.

In PROMED we are following a number of measures to safeguard health and wellbeing of all our employees in order to ensure undisrupted services for all our customers.

Each Team has been divided into small groups with some working in the office and others working from home, so as to ensure security and protection for all. Those positions considered as crucial for the continuation of our activities are guaranteed and these members of staff will be present in the office and warehouse.

As prescribed by the Authorities and the Scientific Community the following actions have been set up in our office, warehouse and vehicles:

Distance of at least 1 metre between workers is guaranteed at all times, both in the warehouse and in the offices;

All staff have been provided with facemasks and latex gloves;
All staff have been briefed on the importance of self-hygiene with great emphasis on hand sanitising;
No direct contacts with suppliers during deliveries at our warehouse;
All staff are obliged to inform the Head Office should any symptoms arise in which case they must stay at home and immediately start self-isolation.

While confirming that our warehouse is fully stocked as usual, we would like to underline that there is no need for hoarding any specific item or group of items as Italy has luckily not been subject to panic-buying. Our suppliers are complying to the normal delivery schedule of goods and there is no reason to fear disruption of services in the near future.

At same time, we do have to underline that PPE items are in shortage all over the world and we currently do not have surgical masks available for sale. With reference to supplies, Custom offices are working shorter hours and with limited staff therefore we suggest you give us at least two working days advance notice for all deliveries.

As part of the new procedures set up due to the current National and Worldwide Emergency, we inform you that our Representatives/Drivers will not board any vessel for the signature and stamp on delivery documents and custom papers for the safety of both our Staff and the Crew.The goods will be delivered on the dock only by our representative and paperwork will be placed in a sealed envelope to be delivered to the Captains.

Our representatives will wait alongside for Masters to return signed and stamped documentation. Should this not be possible, the sealed envelope should be delivered to local Agents/Boatmen and we will arrange the pick-up at a later stage. In the case of justified impossibility of receiving hardcopies, we will accept a scanned signed copy of the delivery documents via e-mail.

Be sure we will continue to monitor the evolution of this pandemic and keep you informed if any changes to the above may arise.For any further necessary clarification please do not hesitate to contact us.

Stay healthy and buona fortuna!

Mr. Costantino Zavoianni

Vice President

Celebrating Promed's 20 year Anniversary

29/10/2019

The year 2019 marks our 20 Year Anniversary since the business was established back in 1999.

We have chosen to celebrate our 20th anniversary renewing our image with a brand new website, a new logo, and a new communication style to emphasize values as efficiency, commitment and drive for innovation, that from the beginnings, mark our work.

As we continue to invest and expand our business in the maritime market we are determined to improve the qualities that our customers, expect from us: reliability, expertise and dedication to customer service.